Junior Salesforce Administrator / Developer with a Master’s degree in Computer Science and hands-on experience on Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Experienced in Salesforce configuration, Flows, security management, Lightning Web Components, and Agile environments.
• Designed and implemented a Salesforce home insurance application. • Created a landing page integrated with Salesforce Web-to-Lead to capture leads. • Modeled data with custom objects and relationships (contracts, properties, claims). • Implemented security and access control (roles, profiles, permission sets). • Automated business processes using Salesforce Flows. • Developed custom UI components with Lightning Web Components (LWC). • Built reports and dashboards for operational and claims tracking. Environnement technique : Salesforce CRM, Apex, LWC, Flow Builder, Sales Cloud, Service Cloud, Experience Cloud, REST API, Web-to-Lead
• Contributed to the Admissions Center CRM for Moroccan universities. • Developed back-end features using Symfony 5 and MySQL. • Designed and secured REST APIs with JWT authentication. • Built interactive UI with Twig, jQuery, Bootstrap, and integrated Ajax. • Fixed bugs and optimized SQL queries to improve performance. • Used GitLab CI/CD for automated deployments and version control. Environnement technique : Symfony 5, PHP (OOP), MySQL, Doctrine, Twig, jQuery, Bootstrap, GitLab CI/CD, JWT, Elasticsearch
